Policies of Pawprint Clothing Company

pawprintclothingcompany.com IS NOT RESPONSIBLE FOR ACCIDENT OR INJURY CAUSED BY THE USE/MISUSE OF ITEMS SOLD ON THIS WEBSITE. ALL CLAIMS AND/OR CONTACT REGARDING SUCH INCIDENTS MUST AND WILL BE DIRECTED TO THE MANUFACTURER OF PRODUCT AS DESCRIBED ON PRODUCT LABEL.

pawprintclothingcompany.com WARRANTY/GUARANTEE IS LIMITED TO 10 DAYS FROM DATE OF PURCHASE ON ALL PRODUCTS EXCEPT JEWEL COLLARS (AS STATED ON PERTINENT PAGE). CONTACT REGARDING WARRANTY/GUARANTEE MUST BE RECEIVED BY 9:00 PM (CT) OF THE 10TH DAY FROM PURCHASE DATE. ALL OTHER CLAIMS WILL BE VOID. WARRANTY/GUARANTEE WILL NOT COVER DAMAGE/PRODUCT FAILURE AS A RESULT OF IMPROPER USE OF ITEM OR DESTRUCTION BY PET. ALL ITEMS WILL BE SHIPPED TO BUYER IN THE HIGHEST QUALITY PACKING AND pawprintclothingcompany.com IS NOT RESPONSIBLE FOR ANY/ALL DAMAGE CAUSED BY SHIPPE! R IF NO SHIPPING INSURANCE IS PURCHASED. pawprintclothingcompany.com OFFERS INSURANCE TO BE PURCHASED BY THE BUYER AND, IF INSURANCE IS PURCHASED, ANY/ALL CLAIMS WILL BE MADE TO THE SHIPPER AS PER INSURANCE DEFINITIONS.

pawprintclothingcompany.com STRIVES TO MEET THE HIGHEST STANDARDS IN PRODUCT, PACKAGING, WEBSITE MANAGEMENT AND CUSTOMER SERVICE. WE WILL SHIP ITEMS ORDERED BY 3 PM ON THE FOLLOWING BUSINESS DAY (FRIDAY SHIPS MONDAY) DEPENDING ON PRODUCT AVAILABILITY. FOR ANY AND ALL PROBLEMS CONCERNING AVAILABILITY, pawprintclothingcompany.com WILL CONTACT THE BUYER DIRECTLY TO ADDRESS THE MATTER AND ARRIVE AT AN AGREEABLE SOLUTION TO BOTH PARTIES. SUPPLIER BACKORDERS OCCUR AND WE APOLOGIZE FOR ANY INCONVENIENCES THIS MAY CAUSE. ITEMS ORDERED AND ON A BACKORDER WILL BE SHIPPED ASAP UPON RECEIPT OR MAY BE CANCELLED BY BUYER AT ANY TIME PRIOR TO SHIPPING.

RETURNS:

A FULL REFUND OF THE PURCHASE PRICE (ONLY) WILL BE GIVEN FOR ANY DEFECTIVE PRODUCTS THAT ARE SHIPPED TO YOU. ALL OTHER RETURNS WILL BE EXCHANGED FOR THE CORRECT ITEM (SIZE/COLOR, ETC) OR A STORE CREDIT WILL BE GIVEN FOR A FUTURE PURCHASE. NO REFUNDS SHALL BE GIVEN ON NON-DEFECTIVE ITEMS THAT CAN BE EXCHANGED.

PRODUCT:

ALL PRODUCTS WILL BE INSPECTED FOR DEFECT PRIOR TO SHIPPING TO BUYER.